I am a returning customer
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Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
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Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Cancellation & Refund Policy
To cancel an order you have placed with our Company McEns & Co., you must contact customer support by email ([email protected]) ) or by WhatsApp 93641 64722.
Every effort will be made to accommodate the cancellation of your order as long as it is not yet shipped.
When contacting customer support to cancel an order, please be prepared to provide your name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be cancelled. In this case, you can request to return the item for a refund (minus shipping and packing costs).
NO CANCELLATIONS for ‘made to order’ items and ‘custom made’ items.
2. If the company McEns & Co. is unable to send a replacement of the product.
Initiation of the refund process will be taken up immediately and no effort will be spared to ensure the Banks involved take it up at the earliest. The company shall ensure that your valuable money comes back to you within a reasonably short duration.